We may collect or be provided with, store and use the following kinds of personal information:
We may ask you for personal information in a variety of circumstances, for instance:
We may be provided with personal information by third parties in connection with a reservation at an SLH hotel, for instance, by a travel agent you may use to make a reservation or by the SLH hotel in connection with your reservation or stay.
SLH and SAINT TEN Hotel may use your personal data in a number of ways, set out below.
SLH may also use your personal information to:
Where you submit personal information for publication on the website, SLH and SAINT TEN Hotel will publish and otherwise use that information in accordance with the licence you grant to us.
SLH and SAINT TEN Hotel will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.
It may sometimes be necessary for SLH to disclose your personal information in order to comply with a legal obligation but we will only do so in accordance with data protection legislation and will ensure that the appropriate security measures are observed.
SLH will only store your personal data for as long as is necessary for the legitimate purpose for which it was supplied and it will be destroyed or deleted when it is no longer necessary for SLH to hold it. You can ask us to erase or delete all or some of your personal data at any time although that may impact upon the benefit you get from our website or other services.
SLH will take reasonable legal, technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
SLH will store all the personal information you provide on its secure (password and firewall protected) servers. Reservations you make with SLH will be encrypted using SSL technology.
In the course of processing or transmitting your credit card CVV number SLH will observe and fully comply with the current Data Security Standard of the PCI Security Standards Council.
You accept that data transmission over the Internet is inherently insecure and SLH cannot guarantee the security of data sent over the Internet.
You have the rights listed below in relation to personal data we hold about you:
If you wish to exercise any of these rights you can contact our Data Protection Team by email at firstname.lastname@example.org.
The data controller responsible in respect of the information collected on the website or otherwise in the course of your dealings with us is Small Luxury Hotels of the World Limited whose registered office is at 3rd Floor, Portland House, Bressenden Place, London SW1E 5BH.
SLH’s Data Protection Registration Number is Z2850240.
Our Data Protection Officer is Suzanne Drew and any queries regarding SLH’s use of you personal data should be addressed to our Data Protection Team by email, email@example.com.
To make SLH work even better for you, we also use ‘cookies’ to collect information about your use of the website.
Effective from 8th of April 2019.